Inbox
Every conversation, one place.
WhatsApp, Instagram, Messenger, Telegram and more, answered by your AI employee, with a clear hand-over when a person is needed.
See the inbox
AI employee for customer conversations
Answer every customeron every channel, in their language, day and night.
Yusr's AI employee replies from your own prices and rules, and hands hard conversations to your team.
An example conversation, with prices from the Oud House demo shop.
What it handles
Six jobs. One AI employee.
Messages
Replies to every message.
On every channel, from your own prices and stock.
Oud House · inbox
RD
Reem Al-DosariWhatsAppnow
Do you have Oud Royale in 50 ml?
Yes, 6 left at 150 SAR. How many would you like?
Noor is typing
FO
Faisal Al-OtaibiInstagram1m
عندكم تغليف هدايا؟
أكيد، نغلّفها لك كهدية
Noor is typing
KH
Khalid Al-HarbiEmail4m
Where is my order #1043?
It arrives on Thursday. Here is your tracking link
Noor is typing
SM
Sarah MitchellTelegram9m
Do you ship to Kuwait?
Yes, we deliver to Kuwait. Shall I add it to your order?
Noor is typing
RD
Reem Al-DosariWhatsAppnow
Do you have Oud Royale in 50 ml?
Yes, 6 left at 150 SAR. How many would you like?
Noor is typing
FO
Faisal Al-OtaibiInstagramnow
عندكم تغليف هدايا؟
أكيد، نغلّفها لك كهدية
Noor is typing
KH
Khalid Al-HarbiEmailnow
Where is my order #1043?
It arrives on Thursday. Here is your tracking link
Noor is typing
SM
Sarah MitchellTelegramnow
Do you ship to Kuwait?
Yes, we deliver to Kuwait. Shall I add it to your order?
Noor is typing
EK
Elif KayaMessengernow
Merhaba, stokta var mı?
Evet, stokta var. Kaç tane istersiniz?
Noor is typing
HZ
Huda Al-ZahraniWhatsAppnow
Can I pick it up today?
Yes, it's ready for pickup at our Riyadh store
Noor is typing
LG
Lama Al-GhamdiInstagramnow
كم سعر Amber Night؟
Amber Night 100 مل بـ 210 ريال
Noor is typing
WhatsAppOud House
2 × Amber Musk gift box480 SAR
Delivery to Jeddah25 SAR
Total505 SAR
Orders
Takes orders in the chat.
Confirms the order before it counts.
InstagramOud House
Anything on Tuesday afternoon?
TUE134:30 pmTeeth cleaning · 45 min
Added to Google CalendarBookingsPaid plans
Books appointments.
Straight into your Google Calendar.
Instagram commentsOud House
nknoura.kPrice?
oudhouse.saSent you the details by message.CommentsOn request
Answers your comments.
In public, by private message, or both.
EmailOud House
Khalid A.Where is my order #1043?
It arrives on Thursday. Here is your tracking link.
Replied from [email protected]Emails
Answers your emails.
From your own mailbox, in the same inbox.
WhatsAppOud House
0:14
«توصلون الدمام يوم الجمعة؟»
0:09
Replied by voice, in ArabicVoice notes
Listens to voice notes.
In any language, and can answer by voice.
Where you and your team work.
The inbox, the AI employee's setup and the sales board. One product, the same in Arabic and English.
AI employee
Teach it once. It answers every day.
Your prices, policies and tone in one place. It answers from them and tells you when it isn't sure.
Meet the AI employee
Sales and leads
From first message to closed deal.
Every customer lands on a board with what they want, how likely they are to buy and the value in your currency.
See sales
Works for every business that answers customers in chat.
Shops, clinics, restaurants, real estate, rentals, B2B suppliers. Yusr answers from your own prices, documents and rules, so it fits whatever you sell.
Start freeWorks with
Connects to the tools your business already uses.
WhatsAppInstagramMessengerFacebookTelegramLINEViberGmailOutlookSMS by Twilio
Google CalendarGeminiChatGPTClauden8nMetaWhatsApp Business PlatformAny IMAP mailbox
Works inside Claude and ChatGPTAsk questions, set up assistants and update your catalogue from your AI assistant.
Email from your own mailboxGmail, Outlook or any IMAP mailbox, in the same inbox as your chats.
Pricing
Start free. Pay when you're busy.
The free plan includes 10 conversations a month and needs no card. Paid plans start at $49 a month.
What exactly is Yusr?
An AI employee for your customer chats. It answers on WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS and email, using your own prices, products and policies, takes orders and bookings, and passes anything it shouldn't handle to a person on your team.
Do I need a developer to set it up?
No. You connect your channels, upload your price list or policies, and choose how the agent should speak. Developers are only needed if you want to connect Yusr to your own systems through the API.
Will I lose my WhatsApp number?
No. With Meta's official WhatsApp Business Platform your number stays yours and is fully supported. You can also link an existing number by scanning a QR code; that method is unofficial, so for high message volumes we recommend the official route.
What if the AI says something wrong?
Prices and stock come from your catalogue, never from the AI's memory. You set guardrails, test the agent before it goes live, and decide which conversations go to a person. Anyone on your team can pause the AI on a chat and take over.
Which languages does it speak?
Any language. It detects the language of each message, replies in it and switches when the customer does, including Arabic dialects such as Gulf, Levantine and Egyptian. The Yusr dashboard itself works in Arabic, English and Turkish.
How is it priced?
There's a free plan with no card needed. Paid plans include a monthly number of conversations; a conversation is one customer over a 24-hour window, however many messages they send. See the plans page for details.
Is my customers' data safe?
Each business is separated from every other in the database, channel keys are encrypted, and team roles control who can see and change what. If you leave, email us and we delete your data.
Can my team still answer customers themselves?
Yes. Your team works in the same inbox, can take over any conversation, and you can keep a channel for people only, with the AI switched off there.