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Solutions/Use cases/Order taking

Orders taken right, in the chat.

Customers want to order where they're already talking. Yusr builds the order from your catalogue, reads it back with the total and delivery details, and records it only when the customer says yes.

Catalogue pricesRead backConfirmedSent to your system

Example · plays automatically

What customers ask
I want 2 of theseHow much with delivery?Can I pay cash?Add a gift boxWhen will it arrive?
Totals

Prices calculated, never invented.

Every price comes from your catalogue, and totals are calculated, not written by the AI.

  • Catalogue prices. Always current.
  • Your rules. Delivery fees and payment options from your policies.
See orders
Google Sheets · through your n8n · Basic and up
Oud House · OrdersFile Edit View Insert Format Data
Share
A5fx#1043
ABCDE1OrderCustomerItemsTotalPayment2#1040Sarah M.1 × Rose Taifi 30 ml180 SARCard3#1041Omar H.1 × Oud Royale 50 ml150 SARApple Pay4#1042Noura A.2 × Amber Musk gift box480 SARCash5#1043Hessa A.2 × Amber Musk + Majlis set930 SARCash
OrdersCustomers
order.submitted → your n8n → Google Sheets
See it in Yusr

The screens you'll use

Real Yusr screens, in the order you'll meet them.

Real Yusr screens from a demo shop with sample data. Click a screen to see it full size.
Getting started

How to set it up.

All in the Yusr app, without developers unless you connect your own systems.

  1. 1Import your products with prices.
  2. 2Add delivery and payment policies.
  3. 3On Basic and above, connect your order system with webhooks or n8n.
  4. 4Watch orders in the inbox and on each contact.
Order taking

Common questions.

Ask us anything else at [email protected].

Does it take payment?

No. Payment happens the way you already handle it.

Can it change an order?

Before confirmation, yes. After that your team handles changes.

Where do I see orders?

In the inbox and on the contact's orders tab, and in your system if connected.

More use cases

Ready to put Yusr to work?

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