Customers talk. Yusr listens, and talks back.
Many customers would rather send a voice note than type. Yusr transcribes every voice note on every plan, answers it, and on Basic and above can reply with a voice note in a voice and dialect you choose.
Example · plays automatically
Every voice note, understood.
Voice notes are transcribed so Yusr can answer and your team can read them in the inbox.
- Every plan. Including Free.
- In the inbox. Your team sees the text.
Replies in a voice that sounds local.
Choose from 24 voices, male and female, across Modern Standard Arabic and nine regional dialects, plus English and Turkish.
- Plans. Basic, Business, Scale and Enterprise.
- Only when it fits. Voice replies answer voice notes, and not on Instagram.
The screens you'll use
Real Yusr screens, in the order you'll meet them.
How to set it up.
All in the Yusr app, without developers unless you connect your own systems.
- 1Nothing to set up for transcription.
- 2On Basic and above, pick a voice and dialect.
- 3Turn on voice replies in the agent settings.
Which dialects?
Modern Standard Arabic plus Saudi, Emirati, Qatari, Egyptian, Jordanian, Palestinian, Syrian, Lebanese and Iraqi, and English and Turkish.
Will it reply by voice to text messages?
No. Voice replies only answer voice notes.
Does it work on Instagram?
Voice notes are understood there, but voice replies aren't sent on Instagram.
