Fewer calls. More appointments.
Patients and clients ask about prices, availability and preparation, often outside working hours. Yusr answers from your service list, books the appointment and sends anything medical straight to your staff.
Example · plays automatically
Clear answers about services and prices.
Upload your service list with prices and durations. Yusr answers precisely and in the client's language.
- From your list. Prices and durations exactly as you wrote them.
- Arabic or English. Replies in the client's language and dialect.
Bookings without a phone call.
On Basic and above, Yusr checks your Google Calendar and books the time, then confirms in the chat.
- Availability checked. From your Google Calendar.
- Details collected. Name, phone and the service.
Medical questions go to your staff.
Choose the healthcare role and the “no personal advice” guardrail. Questions about symptoms, medication or results are handed to a person with a summary.
- Healthcare role. Careful, factual and polite.
- Guardrails. No personal advice, no promises.
- Hand-over with a summary. Your staff see the question before they reply.
The screens you'll use
Real Yusr screens, in the order you'll meet them.
How to set it up.
All in the Yusr app, without developers unless you connect your own systems.
- 1Upload your services, prices and preparation notes.
- 2Choose the healthcare role and add the guardrails.
- 3Write a hand-over rule for medical questions.
- 4On Basic and above, connect Google Calendar.
Will it give medical advice?
No. With the healthcare role and the no-personal-advice guardrail, medical questions are handed to your staff.
Can clients book appointments?
Yes, on Basic and above, through your Google Calendar.
Who can see patient conversations?
Each business is separate from every other, and an assigned conversation is visible only to that teammate and to admins.
