Your Facebook Page inbox, finally answered.
Many customers still message your Facebook Page. Connect it with the same Facebook sign-in as Instagram, and Yusr answers Messenger conversations in the same inbox as everything else.
Al Noor PropertiesOnline
What Yusr is doing0
Example · plays automatically
What customers ask
Do you have offices for rent?What are your hours?Can someone call me?
Your Page
One sign-in, same agent.
Choose your Page after signing in with Facebook. Your scenarios, guardrails and catalogue apply the same way.
- Same inbox. Next to WhatsApp and Instagram.
- People-only option. Turn the AI off for this channel if you prefer.
Messenger
PageAl Noor Properties
AgentNoor
StatusConnected
Your team
Messenger chats your whole team can work.
Messenger conversations sit in the shared inbox with everything else, so your team can assign them, leave notes and take over from the AI with one tap.
- Assign and note. Give each conversation an owner and leave notes only your team sees.
- Take over. Pause the AI on any chat and reply yourself.
- Business hours. On channels your team answers, an away greeting tells customers when you'll reply.
Conversation
AssignedKhalid · Commercial
Note“Wants a viewing this week.”
AIPaused by Khalid
See it in Yusr
The screens you'll use
Real Yusr screens, in the order you'll meet them.
Getting started
How to set it up.
All in the Yusr app, without developers unless you connect your own systems.
- 1Sign in with Facebook.
- 2Choose your Page.
- 3Assign your agent.
Do I need a Facebook Page?
Yes, Messenger connects to a Facebook Page you manage.
Can my team answer Messenger too?
Yes, from the same inbox.
Can I keep Messenger for people only?
Yes, turn the AI off for that channel.
More channels
