Guests answered in their language, at any hour.
Guests write from every time zone and in many languages. Yusr answers questions about rooms, packages and facilities, checks availability through your booking system and passes reservations and special requests to your team.
Example · plays automatically
Availability from your own system.
On Basic and above, Yusr calls your booking system mid-conversation to check availability and rates. Your system or team completes the reservation.
- Live availability. Through a custom action.
- No double promises. It answers with what your system says.
GET /roomsAny language your guests write in.
Yusr replies in the language each guest writes in, and switches when they do.
- Automatic. No language menu for guests.
- Arabic dialects. Gulf, Levantine, Egyptian and more.
Special requests go to reception.
Late check-in, celebrations, transfers: Yusr hands them to the right person with a summary.
- Hand-over rules. By topic, to the right teammate.
- Summary first. Dates, guests and the request.
The screens you'll use
Real Yusr screens, in the order you'll meet them.
How to set it up.
All in the Yusr app, without developers unless you connect your own systems.
- 1Upload your rooms, rates, packages and policies.
- 2On Basic and above, connect your booking system as a custom action.
- 3Connect Instagram and WhatsApp.
- 4Write hand-over rules for reservations and special requests.
Can it complete a booking?
It checks availability through your system; your booking system or team completes the reservation.
Which languages can it reply in?
Any language. It replies in the language each guest writes in, Arabic dialects included.
Can it send brochures?
Yes, from your media library.
